This is going to sound rather silly but as a NEW notes admin I've just run into a issue with type ahead email and the drop downs.
I have 2 users
1. Brian D. Richards
2. Brian K Richardson
#1 keeps getting email from other users in house that are meant for #2, I know that they are being sorted by Alpha and D comes before K. I guess my question is if I take the Middle initial out will a "Cached" version still appear on the end users drop down (like the n2k file in outlook).
I have sent out emails to the entire company to make sure to proof read To: to make sure but like the saying goes " I can't fix stupid" .
Any suggestions on how to remedy this would be much appreciated. I've only been learning notes for 5 months so take it easy on me please :)